Why Choose Les Agonauts? We work with only the best operators to ensure that you spend a hassle-free holiday enjoying taking pictures/moovies AND DIVING. We use only a select list of operators whom we know and trust. We visit our operators to check out their boats, facilities and accommodation before recommending them to you. If we discover they are not good enough we simply don't feature them. Our goal is to meet your needs as a photographer and videographer diver and make sure you will take full advantage of your vacationand. We want to build lasting relationships with you and your diving buddies. In order to get you back as a return customer. Take full advantage of your vacation. Relax, have fun, and let us sort through the winners and losers in the scuba world for you. You can be sure that our descriptions are free of any exaggerated marketing-speak. We know the operators and their liveaboards and resort packages, so we can carefully match your requirements, and tell you exactly what to expect. Product Pricing The prices are quoted in US dollars for guidance purposes only. This is to allow our customers to make easy, direct comparisons between different products and destinations all usually quoted in US dollars. We use the most up-to-date exchange rates reasonably possible and therefore these quoted prices are subject to currency fluctuation. Your Enquiry After you fill out the website enquiry form you will receive an email with your free shortlist of options for your wokshop. The email that will be send you contains the best recommendations to match your requirements that you identified in the enquiry form. Important: These options are held open as available to you only for a short time. Unfortunately, we cannot guarantee that all options will be available unless within 48 hours of receiving your email you confirm your intention to purchase! Therefore, you must confirm by email as soon as possible to avoid disappointment and to prevent the option being unavailable due to another booking. Confirmed Reservation Deposit A Confirmed Reservation Deposit is payable by you, to guarantee your reservation. The non-refundable deposit required is 30% of the total price of your booking. How a contract is made Beside the photo/video workshop itself, Les argonauts act as a disclosed representative for third party suppliers, we gather the information and representations from the operators and we do our best to verify and update this information as much as is practical. Since we act as representatives and we have no contractual liability to you in respect of the product from the operator. The contract for the product is between you and the operator. In most cases this will mean that there are additional terms and conditions governing the contract as each operator will have terms and conditions relating to their vacations. Please make sure that you have read these terms and conditions before completing your transaction. You can easily find their link on our website. Please note that once the payment is received you can only cancel your workshop in accordance with the terms and conditions provided by the operator. It is your responsibility to ensure you are familiar with any cancellation charges relevant to your booking. Making Your Final Payment You make your final payment of your package price (normally the remaining 70%) to be received by the operator more than 90 days before the commencement date. Therefore, it is important to allow time for the transaction to be finalised before this 90 day requirement. The operator will endeavour to keep you informed, by email, of the final payment amount and due date. Failure to pay your balance prior to such due date will be considered as cancellation by you within 90 days before the workshop commencement date and you will be subject to the terms and conditions that apply in the event of customer cancellation. Payment Methods All payment instructions are sent to you by email when a payment is required. All bank transfer charges are to be paid by the sender. In order to minimise your bank charges we recommend that you consider paying the full total of your package immediately, rather than first a deposit and then the balance at a later time. Please help us to help you, by sending us a scan copy of the transfer record that includes the transaction reference number. Cancelling Your workshop Booking If you decide to cancel your reservation please refered to the the operator who hosted les Argonauts workshop you have chosen and their terms and condition for cancellation. Changes to Your workshop Booking If you decide to change your booking after you have made your reservation we will do in accordance with the operator what we reasonably can to accommodate you but it may not always be possible. You should notify us as soon as possible of any changes as the sooner you do this the more likely it is that we can make the change. Complaints We want you to have the vacation you've been dreaming about. However, life doesn't always work out like that. Although the contract for the product is between you and the operator, if you have any queries concerns or complaints, please make sure that you express any dissatisfaction at the soonest opportunity, so any problem can be resolved sooner rather than later. Release of Liability & Assumption of risk Les Argonauts can not be held liable for and will not be responsible for personal injuries, property damage, or wrongful death that may occur during activities, as a result of the inherent risks associated with scuba diving or as a result of acts or omissions of other third parties. 30 days before your Workshop, The operator hosting the workshop will send you a Release of liability form. This form must be filled completely and send back to the operator as soon as you can before the beginning of the workshop. Please also bring a copy of this completed form with you for the workshop. Diving requires a certification from a recognised dive agency such as PADI or FFESSM for example. It is your responsibility that you are suitably qualified, and provide proof of such qualification upon request, to participate in any scuba activities prior to you taking part. Insurance All customers should ensure they have appropriate insurance to cover the diving they will be doing during their workshop vacation trip. We also highly recommend that you take out a comprehensive travel insurance policy with cover that includes cancellation, medical, personal liability and effects. Medical and Health We are not qualified to give you advice on medical matters relating to vacations. Therefore, be sure to discuss immunisation and prevention of tropical ailments with your doctor and follow their advice. Miscellaneous Information We Need When you confirm your reservation, please be prepared to provide us with the following details (we'll remind you again at the time): • Full names of all passengers • Indicate Mr/Mrs/Ms, and if you are a couple • Email addresses for all guests in your party • Flight arrival and departure details • Hotel arrangements including arrival date and telephone number • Scuba certification level • Number of dives • Date of last dive • Any special dietary requirements • Rental camera and housing you require. Please note you are responsible for any damage caused to your rental Photo/video equipment during your Workshop and in the event of damage you will be charged accordingly. • Rental scuba equipment sizes. Please note you are responsible for any damage caused to your rental equipment during your vacation package and in the event of damage you will be charged accordingly. Miscellaneous Terms If there are any changes to the details supplied to us by you it is your responsibility to inform Les Argonauts and the operator who hoste the workshop as soon as possible. In particular we will not be responsible for problems arising from your failure to adhere to instructions in our emails or correspondence (e.g. late changes to your transfer information, your failure to satisfy permit documentation requirements etc). All fares are quoted inclusive of taxes unless otherwise stated. Our prices reflect operator/supplier prices and are therefore subject to changes that they may make without prior notice. We will inform you of such changes as soon as possible. Please note that the number of dives is a best estimate based on normal circumstances, not a guarantee. Circumstances may arise during vacations (weather, illness, personal choice) where the total number of dives done is less than the number we estimate. There will be no partial refunds in these circumstances. It is incumbent upon you to ensure that you meet the passport, visa, health requirements of the countries you wish to visit and those that you transit. Copyright The site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed, or reproduced in any way by you without our express written permission, except if you wish to make copies of the website for your own personal and non-commercial use. Links to Other Websites Les Argonauts has no responsibility for the content of other third party websites of which links appear on any of our websites or for the actions/inactions of the owners/operators of such sites. We make no representations or warranties in relation to such sites or any packages or services provided on or through those sites or the providers of those services. Corporate Information Les Argonauts Limited, (5000 Euros capital) Registration Number RCS Paris : 527.798.409 - SIRET : 52779840900019 - code APE : 5911 C is registered at Room : 11 rue du Gros Caillou 75007 Paris, France tel : +33 6 60 76 92 32 email : lesargonauts@gmail.com website : lesargonauts.com